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Registration FAQS 

I am having trouble getting started with the online registration.

Please visit the US HUPO 2021 registration website: https://na.eventscloud.com/559204?categoryid=3757267

Click on the “New Registration” button and follow the prompts.


I cannot find my Registration Confirmation email.

A registration confirmation email is sent automatically once you have completed your online registration. It serves as your official invoice and is sent to the email address you used to register (as well as the email in the “additional email address” field, if entered).

If you have not received your registration confirmation, please follow these steps:

1.    Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.

2.    Check your clutter and spam folders. The subject of the email will be “Registration Confirmed – US HUPO 2021”.

3.    Email Register@ConferenceSolutionsInc.com and request that your registration confirmation be resent.


I just want to attend the Short Courses – is that possible?

In order to attend any of the Short Courses, you must register for the full conference.


I have already completed my registration, but I need to modify it. How can I do that?

To modify your registration please email Register@ConferenceSolutionsInc.com.


I can no longer attend the conference, but my colleague is available. What is the substitution policy?

Payment of a $25 administrative fee enables you to transfer your registration to another person, simply by emailing Register@ConferenceSolutionsInc.com. Substitutions will be transferred at the same rate as the original registration. Substitutions can be made up until the pre-registration deadline.


I need to cancel my registration. What is the cancellation policy?

We understand that events may occur that prevent you from attending the conference. We are happy to accommodate a refund for your purchase if you are unable to find a substitute prior to the deadline. Cancellation requests must be made in writing by emailing Register@ConferenceSolutionsInc.com. Cancellations received by 12 February 2021, will be refunded, less a 20% administrative fee. Unfortunately, no refunds will be given for cancellations requests after 12 February 2021. Refunds of credit card payments will be made to the same account used for the payment.


Can I obtain a Certificate of Attendance?

Yes, a Certificate of Attendance will be available to print on the virtual platform.


Are you offering CME Credits?

CME credits are NOT being offered for this Conference.


How will I access the virtual conference? 

You will receive instructions to access the virtual platform via email no later than one week prior to the conference. The email will be sent to the email you used to register. 



US HUPO 

1033 SE Main Street, Suite 4
Portland, OR 97214, USA
505.989.4876
office@ushupo.org

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